Last Updated: June 25, 2026

1. Introduction

Welcome to Nexus Shield.

These Terms of Service ("Terms") govern your access to and use of the Nexus Shield website, Nexus Shield products, and any related software, applications, features, content, or services provided by Nexus Shield (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.

2. Definitions

For the purposes of these Terms:

"Nexus Shield" refers to Nexus Shield products, software, applications, websites, content, features, and services provided by the Company.

"Company", "we", "our", or "us" refers to LUME Systems d.o.o.

"User", "you", or "your" refers to any individual, company, organization, or other entity accessing or using the Services.

"Products" refers to Nexus Shield hardware products and their associated software, firmware, management interfaces, and functionality.

"Website" refers to the official Nexus Shield website and any related web pages operated by the Company.

"Services" refers collectively to the Nexus Shield website, Products, customer communication channels, and any related software, applications, features, content, or services provided by the Company.

3. Eligibility

You may use the Services only if you are legally permitted to do so under applicable laws and regulations.

If you access or use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to accept these Terms on behalf of that entity.

You are responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and requirements in your jurisdiction.

4. Use of Services

You may use the Services for their intended purposes and in accordance with these Terms and all applicable laws and regulations.

Nexus Shield is intended to help users improve their online experience through network-level ad blocking, privacy-enhancing features, content filtering, and related functionality available through Nexus Shield Products.

You are responsible for the manner in which you use the Services and for any activities conducted through them.

You agree not to use the Services in a way that violates applicable laws, regulations, or the rights of others.

5. Prohibited Uses

You agree not to:

Use the Services for any unlawful, fraudulent, or harmful purpose;
Interfere with the operation, availability, integrity, or security of the Services;
Attempt to gain unauthorized access to any systems, networks, accounts, or data associated with the Services;
Distribute malware, malicious code, or other harmful content through the Services;
Circumvent or attempt to circumvent security measures implemented by the Company;
Reverse engineer, decompile, modify, or attempt to extract proprietary components of the Services, except where permitted by applicable law or applicable open-source licenses;
Use the Services in a manner that may damage, disable, overburden, or impair the Services or third-party systems;
Use the Services in a way that infringes the rights of others or violates applicable laws or regulations.

Any misuse of the Services may result in suspension, restriction, or termination of access to applicable Services where permitted by law.

6. Updates and Product Changes

The Company may provide software updates, firmware updates, security patches, bug fixes, feature enhancements, and other modifications from time to time.

Updates may be necessary to maintain functionality, compatibility, performance, reliability, or security.

The Company reserves the right to modify, replace, discontinue, or remove features and functionality at its discretion.

The Company does not guarantee that any particular feature or functionality will remain available indefinitely.

7. Open Source Software

Nexus Shield may include third-party software components licensed under open-source licenses.

Such components remain subject to their respective license terms.

Nothing in these Terms limits, restricts, or replaces any rights granted to you under applicable open-source licenses.

Information regarding open-source software components and their applicable licenses may be provided with the Products or through related documentation and accompanying materials.

8. Intellectual Property

The Nexus Shield name, logos, branding, website content, documentation, proprietary software, design elements, graphics, and other materials created or owned by the Company are protected by applicable intellectual property laws.

These Terms do not grant you ownership of any intellectual property rights.

Except as permitted by applicable law or applicable open-source licenses, you may not copy, reproduce, distribute, modify, or create derivative works from proprietary Nexus Shield materials without prior written permission from the Company.

9. Third-Party Components and Services

The Services may incorporate, interact with, or rely upon third-party services, infrastructure, content, or integrations.

The Company does not own or control such third-party services and is not responsible for their availability, functionality, security, accuracy, or performance.

Your use of third-party services may, where applicable, be subject to separate terms, conditions, and privacy policies established by the respective providers.

Certain features or functionality may depend on internet connectivity, third-party infrastructure, or external services and may not always be available.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided without warranties other than those expressly required by law or expressly stated by the Company.

The Company does not guarantee that the Services will be error-free, uninterrupted, secure, or available at all times.

While the Company strives to maintain the functionality, reliability, and performance of the Services, no warranty is given that the Services will meet every user's requirements or expectations.

11. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the use of the Services.

This includes, without limitation:

Loss of data;
Loss of profits;
Business interruption;
Loss of business opportunities;
Network outages;
Security incidents;
Hardware failures; and
Other indirect or consequential losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. User Responsibilities

You are responsible for:

Configuring and managing your network environment;
Maintaining backups of important data;
Securing devices connected to your network;
Applying recommended updates;
Ensuring compliance with applicable laws and regulations.

You acknowledge that improper configuration, misuse, or unauthorized modification of the Services may affect network performance, connectivity, functionality, or security.

13. Network Filtering and Security Disclaimer

Nexus Shield is designed to help improve the online experience through network-level ad blocking, privacy-enhancing features, content filtering, and related functionality.

Due to the nature of network filtering technologies, certain advertisements, trackers, domains, or content may not always be detected or blocked, and legitimate content may occasionally be affected.

Nexus Shield does not guarantee protection against malware, viruses, cyberattacks, unauthorized access, data breaches, security vulnerabilities, service interruptions, or other security-related incidents.

Nexus Shield is not a substitute for antivirus software, device security measures, software updates, or other reasonable security practices.

No network security solution can provide complete protection against all threats, and users remain responsible for maintaining appropriate security practices.

14. Suspension and Termination

The Company may suspend, restrict, or terminate access to Nexus Shield-operated online services, accounts, websites, software features, or other Services, including where:

Required by applicable law;
Necessary to protect the security, integrity, or operation of the Services;
A user violates these Terms; or
The Company reasonably believes that continued access may result in harm to the Services, the Company, or other users.

Suspension or termination shall not affect any rights or obligations accrued prior to such action.

The Company may also discontinue or modify any part of the Services in accordance with these Terms and applicable law.

15. Changes to These Terms

The Company may modify these Terms from time to time.

Updated versions will be published on the Website and may also be made available through the Services where appropriate.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts of the Republic of Croatia, subject to any mandatory rights provided under applicable consumer protection laws.

17. Contact Information

If you have any questions regarding these Terms, please contact:

Nexus Shield (operated by LUME Systems d.o.o.)

LUME Systems d.o.o.
Radnovac 64
34308 Jakšić
Croatia

Email: info@nexus-shield.eu

Website: nexus-shield.eu